Frequently Asked Questions (FAQ)
At least 6 (six) hours before your journey would be recommended. If you are making a last minute booking, it is best to call us to confirm.
Once you have placed a booking with us, you will receive an email to confirm your booking has been accepted.
We provide our services especially in Rome, Venice, Milan and all Italy as request.
The price includes your ordered car, luggage, parking tickets, tolls, in the Airport 1hour free waiting time, 15 minutes for all other pickups. The price which is quoted is the price you pay.
No, we monitor all flights and your free waiting time ( 1h in the Airports) start from the actual landing time . After you have landed you are provided with 60 minutes free waiting time, after which you will be charged €25 per hour.
If you have missed your flight you need to inform us immediately via telephone. You will incur a full “no show” charge if you fail to inform us before our driver has been dispatched.
If you cannot locate your driver, please contact us immediately. If you just leave the airport without inform us, we’ll be able to declare “no show” and you’ll not be refunded. Our contact number supplied on your confirmation is 24h available.
All prices are quoted per car with max number of people indicated for each car on the reservation form.
We are a fully licensed Ground Transportation Company !